Operations
![]()
![]()
Popular in Operations
POPULAR SEARCHES
Best Property Management Systems of 2026
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2026
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2026
Tools to manage your hotel's accounting, budgeting and financial planning.
FEATURED APPS
Revenue Management
![]()
![]()
Popular in Revenue Management
POPULAR SEARCHES
Best Revenue Management Systems of 2026
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2026
Hotel distribution software that syncs rates, availability and inventory across 3rd party channels
Best Business Intelligence of 2026
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
FEATURED APPS
Marketing
![]()
![]()
Popular in Marketing
POPULAR SEARCHES
Best Hotel CRM & Email Marketing of 2026
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2026
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2026
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
FEATURED APPS
Guest Experience
![]()
![]()
Popular in Guest Experience
POPULAR SEARCHES
Best Hotel Guest Apps of 2026
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2026
Empower guests with easy online check-in, digital authorizations, and seamless upsells.
Best Guest Messaging Software of 2026
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
FEATURED APPS
Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Hoteza TV
4.8 (92 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hersche;, Alessandra, Irina + 4 more experts recommend Hoteza
Read Recommendations
Hoteza TV
Ranked 1 (out of 54) in Hospitality TV
2026 Winner
Hotel Software
Hoteliers voted Hoteza as the #1 Hospitality TV provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldBranded in-room TV for entertainment and hotel services
95% recommended by 101 hotels
Peninsula, Wyndham, Radisson & 98 others
Bell - AI powered product analyst
I analyzed all of Hoteza’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteza's hospitality TV solution enhances guest experience and operational efficiency for hotels. Its robust features, from interactive guest services and streaming integrations to AI-powered personalization and smart room connectivity, position it as a modern tech choice. Notable benefits include increased revenue through targeted advertising and streamlined guest services, while hotels also gain from improved content management and integration capacities, bolstering competitiveness in the hospitality market.
Peninsula, Wyndham, Radisson & 98 others
Read their reviewsWhat Types of Hotels Hoteza is Popular For
Size
15 | Small (10-49 room)
24 | Mid-Sized (50-99 room)
54 | Large (100-499 room)
14 | X-Large (500+ room)
Country
16 | Cyprus
14 | Russian Federation
12 | Croatia
8 | United Arab Emirates
7 | Kazakhstan
7 | Greece
6 | Armenia
5 | Slovenia
5 | Uzbekistan
4 | Turkey
3 | Vietnam
3 | Montenegro
2 | Netherlands
2 | United Kingdom
2 | Slovakia
1 | Spain
1 | Italy
1 | United States
1 | Jordan
1 | Indonesia
1 | Tanzania
1 | Chile
1 | Kyrgyzstan
1 | Kenya
1 | Georgia
1 | Seychelles
Type
52 | Boutique Hotels
52 | Luxury Hotels
40 | City Center Hotels
35 | Resorts
33 | Branded Hotels
32 | Airport/Conference Hotels
23 | Bed & Breakfast & Inns
16 | Limited Service & Budget Hotels
8 | Extended Stay & Serviced Apartments
5 | Hostels
2 | Motels
2 | RV Parks & Campgrounds
1 | Casinos
Region
65 | Europe
23 | Asia Pacific
14 | Middle East
3 | Africa
1 | North America
1 | South America
Category
92 | Hospitality TV
52 | Hotel Guest Apps
27 | Hospitality Wi-Fi Solutions
22 | In-Room Hotel Tablets
2 | Contactless Check-in
Didn’t find what you were looking for?
Create Free Account
Join 1.5M+ hoteliers making data-driven decisions
OR
Already have an account?
Log in
By proceeding you agree to our Terms of Service and Privacy Policy
What you'll get
Full rankings
Access complete rankings based on verified reviews from real hoteliers to make informed decisions.
AI summaries and insights
Get AI-powered summaries of reviews and key differences to save hours of research time.
Price quote comparisons
Collect personalized quotes from multiple vendors and compare them side-by-side in a single click.
Free tech stack audit
Analyze your current hotel tech stack to identify gaps, redundancies, and optimization opportunities.
What is Hoteza?
Founded in 2013 | Headquarters in Larnaca (Cyprus) | 70 employees
Hoteza TV is a branded in-room TV solution for hotels that combines guest entertainment, hotel information, and service access on one screen. It lets hotels personalize the TV interface with their branding, welcome messages, offers, and service menus such as in-room dining. With support for 20+ languages and features like express check-out, it helps properties improve guest convenience, streamline communication, and present services in a more modern, connected way.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Hoteza products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Hoteza Reviews Analyzed: 16
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Hoteza Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Hoteza
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hoteza's Provided Description:
"Hoteza TV is a branded in-room TV solution that gives hotel guests easy access to entertainment, hotel information, and services from their room. Hotels can personalize the screen with their branding, welcome messages, offers, in-room dining, and other guest services. With support for 20+ languages and features like express check-out, Hoteza TV helps hotels create a more convenient and personalized in-room experience"
FAQs
Capabilities
Welcome Message
Welcome Message
Start the in-room experience with a warm welcome! Greet your guests with a personalized message with their name and last name (optional) displayed on the screen, setting the tone for their stay.
In-Room Dining
In-Room Dining
Boost your revenue by giving your guests a chance to order food to their room through an interactive menu with photos, descriptions and many ordering options. Hoteza In-Room Dining will streamline the process for your staff and ensure amazing service quality.
Restaurant & SPA Bookings
Restaurant & SPA Bookings
Give your guests a chance to book hotel services, such as room cleaning, SPA treatments or seats at your restaurant table easily through a few clicks. Booking option will give you an additional channel that is intuitive and easy to use from the comfort of the room.
Casting Solution
Casting Solution
In-room entertainment has never been easier for your guests - they only have to bring their own devices. With Hoteza Cast, streaming their favourite content to the in-room TV is easily done in only a few steps!
Customizable Layout
Customizable Layout
In addition to maintaining the brand identity & visual style, main screen is highly customizable with images or promotional material displayed at the time of connecting.
Guest Messages
Guest Messages
Have the ability to reach your guests at any time & intensity you desire through a communication channel that will ensure a seamless & pleasant experience for both sides.
Express Check-Out
Express Check-Out
Allow your guests to use the express check-out, a quick way to avoid waiting at the reception before departure.
Marketing Campaigns
Marketing Campaigns
Make sure your guests are notified of everything you can offer them - from happy hour at the hotel bar, special seasonal menus at the restaurant, or events taking place at your hotel. But don’t stop there - your guests can feel special with personalized messages for their special occasions!
Feedback Module
Feedback Module
Instant feedback form will allow you to catch impressions of your guests at the right time, and not a minute too late.
Hotel Directory
Hotel Directory
Make sure your guests can access all the information they need, allowing them to have a full overview of the hotel directory, including entertainment options, services & more.
Weather Report
Weather Report
Weather report will allow your guests to keep track of weather conditions while making their plans for the upcoming day.
City Guide
City Guide
Enhance your guests' travel experience with our city guide service. Provide them with expert tips & advice before & during their trip to create the ultimate travel resource.
Room Control
Room Control
Integrate with your GRMS system & allow your guests to adjust the room settings: control the temperature, turn the lights off & on, or set up pre-made room scenes.
Guest Satisfaction Survey
Guest Satisfaction Survey
Instant feedback form will allow you to catch impressions of your guests at the right time & not a minute too late.
Hotel Services
Hotel Services
Improve the user experience by allowing your guest to order a pillow, or a room cleaning service via Hoteza TV easily.
Dynamic Content
Dynamic Content
Guest segmentation and delivery of individual content for different guest groups. Move from a static screen to a dynamic revenue and experience engine.
Features
Branding & Customization
4/5 features
Casting & Streaming
4/5 features
Messaging & Communication
4/5 features
Promotions
4/5 features
Analytics & Reporting
4/5 features
Security & Data Management
4/5 features
Other
2/2 features
Hoteza Reviews Summary
Ease of Use
4.8/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Hoteza TV is the #1 most trending product in the Hospitality TV category (out of 54) and the #22 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHoteza has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Hoteza as the #1 Hospitality TV provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Hoteza Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
References
"Since 1925, the Esplanade Zagreb Hotel has been renowned for its innovation in hospitality. We continue to build on this tradition with our partners from Hoteza. Our vision combines with their knowledge in order to create high-tech services tailored to our guests’ needs."
Ivica Max Krizmanić
General Manager @
Esplanade Zagreb Hotel
Featured Customers
Hoteza doesn’t have any featured customers available
More Products by Hoteza
Hotelier Rating
Looking for specific info?
9
More interactive room ordering, but the new interface is buggy
Social Media and Creative Design Executive from 500+ room Boutique in Abu Dhabi (United Arab Emirates)
Verified
3 days ago
We were able to reach customers with more interactive ordering solutions, staff assignments, and tailored marketing announcements to each room.
United Arab Emirates
United Arab Emirates
Social Media and Creative Design Executive
X-Large Hotel
10
User-friendly IPTV that works well — but needs real-time monitoring
Assistant IT Manager from 25-49 room Bed & Breakfast & Inn in Dubai (United Arab Emirates)
Verified
4 days ago
We are currently using the Hoteza IPTV system, which I find very user friendly and easy to navigate for both staff and guests. Overall, our experience with the system has been positive.
United Arab Emirates
United Arab Emirates
Assistant IT Manager
Small Hotel
10
Excellent support and training — but some features need guidance
PR Coordinator from 75-99 room Branded Hotel in Astana (Kazakhstan)
Verified
7 days ago
The team provided excellent support and training on how to use the platform and was always available to assist us. We truly appreciate their guidance, support, and patience throughout the learning process.
Kazakhstan
Kazakhstan
PR Coordinator
Mid-Sized Hotel
10
User-friendly guest communication — could use real-time weather updates
Sales and Reservation Department from 200 to 499 room Branded Hotel in Tashkent (Uzbekistan)
Verified
9 days ago
What I like most about Hoteza is its user-friendly interface and the convenience it brings to hotel operations. It helps us provide guests with useful information about hotel services and amenities in an accessible way. The platform supports a modern guest experience and makes communication more convenient, helping our team maintain a profe...
Uzbekistan
Uzbekistan
Sales and Reservation Department
Large Hotel
10
Great experience with Hoteza.
IT Manager from 25-49 room Boutique in Leeuwarden (Netherlands)
Verified
16 days ago
With Hoteza, we were able to improve the stay and experience of our guests by offering services unique to our town. In great communication with Hoteza and their remote help during the pandemic, we added Hoteza to our rooms on TV, hotpad, and mobile app. Moreover, we implemented a hotsign solution that serves as a great tool for us to commun...
Netherlands
Netherlands
IT Manager
Small Hotel
10
Revolutionizing Hotel Guest Experience with Hoteza!
IT Manager from 75-99 room Bed & Breakfast & Inn in Apokoronas (Greece)
Verified
25 days ago
An Exceptional Hotel Solution That Enhances Guest Satisfaction! Elevating Hospitality with Hoteza – A Must-Have for Modern Hotels!
Hoteza has completely redefined how we connect with our guests. The Hospitality TV system is a powerhouse of functionality, offering seamless screen mirroring, immersive Bluetooth entertainment, and instant, pe...
Greece
Greece
IT Manager
Mid-Sized Hotel
10
Revolutionizing Hotel Guest Experience with Hoteza!
IT manager from 75-99 room Boutique in Kournas (Greece)
Verified
25 days ago
We absolutely love using Hoteza’s solutions at our hotel! The TV system has completely transformed the way we communicate with guests, offering everything from screen mirroring and Bluetooth entertainment to personalized alerts and easy in-room ordering (our guests LOVE this!). The Web App takes it to the next level by letting guests order...
Greece
Greece
IT manager
Mid-Sized Hotel
10
Easy and best in the market
IT ENgineer from 200 to 499 room Boutique in Dubai (United Arab Emirates)
Verified
25 days ago
Fastest support and best user-friendly application and best for the hotels with more security especially for the hospitality sectors.
United Arab Emirates
United Arab Emirates
IT ENgineer
Large Hotel
10
Holiday Inn Express Almaty.
from 100 to 199 room Bed & Breakfast & Inn in Almaty (Kazakhstan)
Verified
25 days ago
I like the interface. ability to connect third-party applications. connection with pms systems. I like the interface. ability to connect third-party applications. communication with pms systems. opportunities to increase hotel guest loyalty I would like to add support for third-party HLS playlists to hotel television. For guest entertainmen...
Kazakhstan
Kazakhstan
Large Hotel
10
Hoteza-The best hotel television on the world!
General Manager from 10 to 24 room Boutique in Budva (Montenegro)
Verified
25 days ago
Hoteza software is an absolute must-have that gives a hotel of a high category, such as ours, a special dimension. The first encounter with our services starts from Hoteza where everything is presented in one place and an extremely friendly user interface for the guest. In addition, it is very easy for us users to handle and add new content...
Montenegro
Montenegro
General Manager
Small Hotel
- 1
- 2
- 3
- 4
- 5
- 6
- ...
- 10
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Hoteza products are very user-friendly from a guest’s perspective and have been thoughtfully designed with the actual hotel guest experience in mind. The interface is intuitive, simple to navigate, and does not require guests to spend time figuring out how the system works. This is particularly important in a hotel environment, where guests expect technology to be straightforward and immediately accessible. From a hotel operator’s perspective, Hoteza also helps reduce many of the common complaints and negative feedback associated with in-room technology. When guests can easily access hotel information, services, dining options, promotions, entertainment, and other facilities directly from the TV, it creates a much more convenient and engaging experience. The system effectively turns the television into an information and service platform rather than just a conventional TV. From an engineer’s perspective, I find Hoteza equally impressive. Once the system has been properly configured and commissioned, it operates reliably without unnecessary glitches or frequent intervention. The configuration and management options are well structured, making it relatively easy for the technical team to maintain the system and make changes when required. Another positive aspect is the overall thought that has gone into both the functionality and usability of the products. The system provides a good balance between technical capability and simplicity, which is often difficult to achieve in hospitality technology. Overall, Hoteza is a well-designed and reliable hospitality technology platform that benefits both hotel guests and the hotel’s technical and operational teams. Its ease of use, stability, and thoughtful design make it a solution I would confidently recommend for hotels looking to improve their digital guest experience.
Showing all answers to: "What does this product or service do well?"
Hoteza products are very user-friendly from a guest’s perspective and have been thoughtfully designed with the actual hotel guest experience in mind. The interface is intuitive, simple to navigate, and does not require guests to spend time figuring out how the system works. This is particularly important in a hotel environment, where guests expect technology to be straightforward and immediately accessible.
From a hotel operator’s perspective, Hoteza also helps reduce many of the common complaints and negative feedback associated with in-room technology. When guests can easily access hotel information, services, dining options, promotions, entertainment, and other facilities directly from the TV, it creates a much more convenient and engaging experience. The system effectively turns the television into an information and service platform rather than just a conventional TV.
From an engineer’s perspective, I find Hoteza equally impressive. Once the system has been properly configured and commissioned, it operates reliably without unnecessary glitches or frequent intervention. The configuration and management options are well structured, making it relatively easy for the technical team to maintain the system and make changes when required.
Another positive aspect is the overall thought that has gone into both the functionality and usability of the products. The system provides a good balance between technical capability and simplicity, which is often difficult to achieve in hospitality technology.
Overall, Hoteza is a well-designed and reliable hospitality technology platform that benefits both hotel guests and the hotel’s technical and operational teams. Its ease of use, stability, and thoughtful design make it a solution I would confidently recommend for hotels looking to improve their digital guest experience.
Get in touch with the customer all the way out from before staying to after stayed.
Easy to use, clear to approach, effective and useful (both for guests and hoteliers).
Services promotion wouldn't be easier.
Central management of all modules from a single CMS. It supports different layouts that can cover all the needs of modern hotels. It is also important that it can integrate with many other systems, contributing to ease of use, operation, and enhancing the guest experience. Finally, the in-room dining and, in general, the shop modules generate revenue for the hotel, as well as the convenience of web check-in, which prevents queues and delays upon arrival. There is an installation where the digital transformation of bookings in a 50-room hotel exceeds 80%
Incredibly easy to handle, update, customise.
Hoteza management is always available for confrontation and willing to ameliorate their solutions.
Guesta are satisfied with the way they can interacte with contents and info, appreciating the guest journey philosophy in place.
The Hoteza ecosystem truly offers the perfect guest journey. The hotel is truly in touch with its guests before, during and after their stay, thanks to the various customisable modules available. Hoteza Check-in interfaces with the hotel's PMS to speed up registration operations; Hoteza TV is the most comprehensive and flexible IPTV system for rooms; the Guest App, based on the same CMS as the TV system, allows you to stay in constant contact with guests. Hoteza HSIA is the perfect tool for managing Wi-Fi connectivity.
Question:
What differentiates this product or service from the competition?
Answer:
What differentiates Hoteza from many competing products is the combination of competitive pricing, modern technology, flexibility, and strong after-sales support. In my experience, it offers a very good balance between the features and capabilities of the platform and the overall investment required by a hotel. Hoteza is based on current hospitality technology and continues to provide modern solutions that meet the changing expectations of hotel guests. The platform is not limited to simply providing information on the TV; it can be developed into a comprehensive digital guest engagement platform, allowing hotels to provide information, promote their facilities and services, support in-room dining, and integrate various guest-facing services. Another significant advantage is the high degree of customisation available. Hotels can adapt the interface, content, services, and overall guest experience to suit their own brand and operational requirements. This flexibility is particularly important because every hotel has different requirements, and a rigid, one-size-fits-all solution can be difficult to implement effectively. The after-sales support is also a major differentiating factor. Technical support and cooperation from the Hoteza team have been very good, particularly when dealing with project-specific requirements or integrations. Having responsive support from the technology provider is extremely important in the hospitality industry, where systems need to remain operational and reliable. Overall, I would say Hoteza stands out because it provides modern technology at a competitive price, combined with extensive customisation possibilities and strong technical and after-sales support. This combination makes it a very competitive solution compared with other hospitality IPTV and guest engagement platforms.
Showing all answers to: "What differentiates this product or service from the competition?"
What differentiates Hoteza from many competing products is the combination of competitive pricing, modern technology, flexibility, and strong after-sales support. In my experience, it offers a very good balance between the features and capabilities of the platform and the overall investment required by a hotel.
Hoteza is based on current hospitality technology and continues to provide modern solutions that meet the changing expectations of hotel guests. The platform is not limited to simply providing information on the TV; it can be developed into a comprehensive digital guest engagement platform, allowing hotels to provide information, promote their facilities and services, support in-room dining, and integrate various guest-facing services.
Another significant advantage is the high degree of customisation available. Hotels can adapt the interface, content, services, and overall guest experience to suit their own brand and operational requirements. This flexibility is particularly important because every hotel has different requirements, and a rigid, one-size-fits-all solution can be difficult to implement effectively.
The after-sales support is also a major differentiating factor. Technical support and cooperation from the Hoteza team have been very good, particularly when dealing with project-specific requirements or integrations. Having responsive support from the technology provider is extremely important in the hospitality industry, where systems need to remain operational and reliable.
Overall, I would say Hoteza stands out because it provides modern technology at a competitive price, combined with extensive customisation possibilities and strong technical and after-sales support. This combination makes it a very competitive solution compared with other hospitality IPTV and guest engagement platforms.
Back end! So user friendly, complete and detailed.
Several reports about all the important topic at hands distance.
Hotel staff can handle and manage directly every single operation through an easy console.
Than, upfront usage of the GUI (both TV and smart devices).
The main difference compared to the competition is that competitors usually offer only one layout. Additionally, they do not provide a wide range of peripheral modules as extensions of a unified system. Instead, they rely on third-party platforms, meaning that any changes must be made through different systems — which ultimately results in additional time and effort for the hotel.
Incredibly easy to handle, update, customise.
Hoteza management is always available for confrontation and willing to ameliorate. Guesta are satisfied with the way they can interacte with contents and info, appreciating the guest journey philosophy in place. their solutions
Unlike its competitors, Hoteza offers a suite of integrated products. No other competitor offers such a wide range of solutions. Thanks to these solutions, the host can communicate constantly with the guest and sell their services in the best possible way. Hoteza becomes an opportunity for revenue rather than just a cost.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
My advice to a hotelier considering Hoteza would be not to make the decision based purely on the lowest initial price. In a hotel environment, the cheapest solution is not necessarily the most cost-effective solution in the long term. The technology should be evaluated based on the overall value it provides to both the hotel and its guests. I would recommend looking carefully at the technology behind the product and whether it is capable of supporting the hotel’s future requirements. A modern and scalable platform is important because guest expectations and hotel technology are constantly evolving. User-friendliness should also be a major consideration. The system needs to be simple and intuitive for guests to use without requiring instructions or assistance from hotel staff. A complicated interface can quickly result in poor guest experiences and negative feedback. Another important factor is the quality of after-sales and technical support. Even a good technology solution can become a problem if adequate support is not available when it is needed. Hoteliers should therefore consider the responsiveness and technical capability of the supplier, not just the equipment and software being purchased. Finally, I would strongly recommend evaluating the level of customisation and integration that the solution offers. Every hotel has its own brand, services, operational procedures, and future plans, so the ability to customise the platform and integrate it with other hotel systems can provide significant long-term value. In short, look beyond the initial price and consider technology, guest experience, reliability, support, flexibility, and long-term value.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
My advice to a hotelier considering Hoteza would be not to make the decision based purely on the lowest initial price. In a hotel environment, the cheapest solution is not necessarily the most cost-effective solution in the long term. The technology should be evaluated based on the overall value it provides to both the hotel and its guests.
I would recommend looking carefully at the technology behind the product and whether it is capable of supporting the hotel’s future requirements. A modern and scalable platform is important because guest expectations and hotel technology are constantly evolving.
User-friendliness should also be a major consideration. The system needs to be simple and intuitive for guests to use without requiring instructions or assistance from hotel staff. A complicated interface can quickly result in poor guest experiences and negative feedback.
Another important factor is the quality of after-sales and technical support. Even a good technology solution can become a problem if adequate support is not available when it is needed. Hoteliers should therefore consider the responsiveness and technical capability of the supplier, not just the equipment and software being purchased.
Finally, I would strongly recommend evaluating the level of customisation and integration that the solution offers. Every hotel has its own brand, services, operational procedures, and future plans, so the ability to customise the platform and integrate it with other hotel systems can provide significant long-term value.
In short, look beyond the initial price and consider technology, guest experience, reliability, support, flexibility, and long-term value.
Thanks to Hoteza, keeping in touch with your guests, communicating. promoting, supporting can't be easier and seamless.
The complete guest journey experience is truly effective and appealing.
Guests will be enthusiasts.
If I had to give one piece of advice to a hotelier, it would be to invest in this product/service, as it delivers immediate and tangible results for the hotel, significantly reduces internal daily administrative tasks and printing, while supporting an eco-friendly philosophy. It is user-friendly and enjoyable for guests, and comes with excellent after-sale service
This a complete communication platform to keep you in touch with your guests all their journey around. Easy to handle, update and customise Hoteza solutions allow you to create the perfect environment for any stay - business or leisure.
The Hoteza guest journey is currently the most advanced communication platform for the hotel industry. There are other system integrators that have competing systems, but to date, none have a complete solution like Hoteza's.
+ 3
recommend
Recommended by
Hersche; Karunaratne
CTO
@
Cine Digital (Pvt) Ltd
Alessandra DAntoni
CEO
@
HoTy
Christos Bandis
Managing Director
@
Powertech electronics
Alessandra DAntoni
Founder & Head of Marketing
@
HoTy S.r.l.
Alessio Di Candia
Consulente Innovazione Tecnologica
@
HoTy
Hersche; Karunaratne
CTO
@
Cine Digital (Pvt) Ltd
Alessandra DAntoni
CEO
@
HoTy
Christos Bandis
Managing Director
@
Powertech electronics
Alessandra DAntoni
Founder & Head of Marketing
@
HoTy S.r.l.
Alessio Di Candia
Consulente Innovazione Tecnologica
@
HoTy
VE
Varvara Efthymiou
null
@
null
Are you a consultant or vendor that recommends Hoteza?
Leave a recommendation
News
Hoteza
3 months ago
Hoteza and Shiji Daylight PMS Eliminate Manual Front-Desk Work Through New Two-Way Integration
Hoteza
1 year ago
Bold, Urban, Connected: How Media One Hotel Elevated Guest Experience With Hoteza
Hoteza
1 year ago
From Emails to Upsells: Hotels Are Finally Getting Messaging Right
Hoteza
1 year ago
Hoteza Announces Integration with Cloudbeds Across Entire Product Suite
Hoteza
3 years ago
Hoteza and Peninsula Hotels Redefine the Guest Journey with a Custom-Made In-Room Tablet Solution
Hoteza
3 years ago
Sun Gardens Dubrovnik Elevates Guest Experience with Hoteza's Cutting-Edge Hospitality TV Solution
Hoteza
3 years ago
Hoteza AI: Unleash the Power of AI for Captivating, Tailored Experiences
Hoteza Integrations
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality | |
|---|---|---|
Cloudbeds
91% recommended by 1943 hotels |
Channel Managers
+2 more |
|
Mews
92% recommended by 1061 hotels |
Property Management Systems
|
|
hotelkit
94% recommended by 634 hotels |
Staff Collaboration Tools
+3 more |
|
Stayntouch
94% recommended by 273 hotels |
Property Management Systems
|
|
Clock
95% recommended by 241 hotels |
Property Management Systems
|
|
Flexkeeping
97% recommended by 212 hotels |
Mobile Ordering & Room Service
+3 more |
|
Amadeus
84% recommended by 179 hotels |
Staff Collaboration Tools
|
|
Shiji Group
89% recommended by 112 hotels |
Property Management Systems
|
|
This integration hasn’t been verified by Hoteza yet.
SabeeApp
95% recommended by 105 hotels |
|
|
|
Mews
92% recommended by 1061 hotels |
Property Management Systems
|
Support
Verified Support
Hoteza has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .
This email may be incorrect
Our check detected that this address may have been entered incorrectly. Please confirm or correct it before we continue:
This looks like it may contain a typo.
Did you mean ?
Get Your Free AI Analyst Report
Custom recommendations tailored to your property
Trusted by
